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Scanner Problems ... Details Inside

Posted: Thu Jul 15, 2004 7:49 pm
by Cyber Ghost
Ok, first off I have a IBM 110 Flatbed Scanner Which Is a Couple Of Years Old But It Works Fine On My Windows 98 Computer But When I Installed The Drivers And Plugged It In, It Will Only Sometimes Correctly Scan. Other Times I Get A Loud BEEP! And Then My Computer Restarts And Tells Me That It Is Recovering From A Serious Error.:huh: Any Help Would Be Greatly Appreshed!

Thanks For now I'll Be Running Like A chicken With It Head Cut Off. :cuccoan: (cept this one has a head)

Posted: Thu Jul 15, 2004 10:59 pm
by Wally
waaaaittttttttttt are you saying it doesnt work in windoze XP?

probably new drivers need installing

Posted: Thu Jul 15, 2004 11:01 pm
by Interon
Get a new parallel cable (IEEE 1284 or whatever). Or if it's USB, get another USB cable.

Posted: Fri Jul 16, 2004 2:13 am
by wardrich
It sounds a bit like a driver problem.

Right click MY COMPUTER and choose PROPERTIES.
click HARDWARE, then the DEVICE MANAGER button.

any thing that shows up looking like a question mark is a problem. Search the website of the manufacturer of your scanner and download the latest drivers.

-Richard-

Um... ONly one question mark device

Posted: Fri Jul 16, 2004 8:18 pm
by Cyber Ghost
There is only one question mark device and that is an unknown device..I don't see my scanner there anywhere should it be there?

Um... ONly one question mark device

Posted: Fri Jul 16, 2004 8:21 pm
by Cyber Ghost
There is only one question mark device and that is an unknown device..I don't see my scanner there anywhere should it be there?

sry double post

Posted: Fri Jul 16, 2004 8:21 pm
by Cyber Ghost
Sorry 'bout that double post

Posted: Fri Jul 16, 2004 8:53 pm
by Interon
I'm about 80% sure that's not it.

newer Drivers?

Posted: Sat Jul 17, 2004 10:17 am
by Cyber Ghost
Should I Check For Newer Driver...I Doubt that they'll have any but I will check

Posted: Sat Jul 17, 2004 10:21 am
by Interon
Yes

Ok thanks

Posted: Sat Jul 17, 2004 10:22 am
by Cyber Ghost
I'm trying to find the IBM driver update page

Can't Find The Site

Posted: Sat Jul 17, 2004 10:25 am
by Cyber Ghost
I can't find and updates on the site.

Posted: Sat Jul 17, 2004 10:37 am
by Interon
Look at the FRU number and the P/N number (usually a sticker found somewhere on the scanner).

Looks something like 6560-79M. Post the FRU and P/N (and serial number if present) here.

Fru / pin?

Posted: Sat Jul 17, 2004 10:49 am
by Cyber Ghost
Machine Type = 0275-011
FRU = 10L7472
Part Number = 33L4948

That All I Found

Posted: Sat Jul 17, 2004 10:50 am
by Cyber Ghost
The Serial Number/PIN wasn't there
It might me in the product manual

Posted: Sat Jul 17, 2004 10:53 am
by Interon

Thanks I'm Gonna....

Posted: Sat Jul 17, 2004 10:57 am
by Cyber Ghost
Thanks I'm Gonna Try Scanning Something brb

Umm now what

Posted: Sat Jul 17, 2004 11:36 am
by Cyber Ghost
I installed the drivers then it said...
'To improve scanner preformance, set the parallel port of your computer to Enhanced Parallel Port (EPP) mode.'
Now What? :huh:

Posted: Sat Jul 17, 2004 3:03 pm
by Interon
Chances are, your parallel port is already set to EPP (if it is not, you may need to change it to EPP in your BIOS).

Try scanning anyway to see what happens. If it fails, you may need to change BIOS settings (you can't normally do that from Windows).

Scan Good

Posted: Sat Jul 17, 2004 3:20 pm
by Cyber Ghost
It Scanned with out errors but then sometimes it did before. If I have any more troubles I'll just start another thread. Thanks